FAQs

Orders & Cancellations

An agreement for Zafiro Jewellers by JK, LLC (“Seller”) to sell goods to you (“Purchaser”) is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller’s charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is to be borne by Purchaser.

Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

Terms and Conditions of Web Store Purchase

By purchasing goods from Zafiro Jewellers by JK, LLC you are entering into a legally binding agreement with our company on the following terms. Please read and understand these terms as they affect your rights and liabilities. Please unpack and inspect your order immediately. Any and all claims must be reported within 5 business days.

Warranty

Our goal is to provide high quality goods and products. We expect the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery.

Zafiro Jewellers by JK, LLC is not responsible for lost or damaged jewelry after purchase has been made or delivery has been accepted. 

Gift Cards

Zafiro Jewellers by JK E-Gift Cards and physical gift cards can be redeemed online. Gift cards cannot be returned or redeemed for cash value, reloaded with additional value, resold or transferred for value, except where required by law. Gift cards cannot be used to purchase other gift cards. Promotions and other special offers may not be used to purchase a gift card. No sales tax will be charged on the purchase of a gift card. Zafiro Jewellers by JK will not replace lost or stolen gift cards without satisfactory proof of purchase. Gift cards cannot be purchased or redeemed outside of the United States.

Gift Cards Terms of Use

• You cannot purchase an online gift certificate with another gift certificate.
• If the amount of your online gift certificates does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card.
• Online gift certificates are non-transferable, non-refundable and are not redeemable for cash (except where required by state law).
• We cannot replace lost or stolen online gift certificates.
• We do not charge sales tax when you buy an online gift certificate because it is charged when the gift certificate is used. State tax may be added to all orders shipped to addresses in the states indicated here.
• If you have any additional questions, please contact our Customer Service team.

Promotion Information

All promotions are available while supplies last. Promotion code may be required upon online checkout. Promotions may not be combined or applied to previous purchases, gift card purchases, sales tax, or shipping charges. Offers may only be valid for a specified date and time-frame.